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ClickUp Reviews

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Overall Rating

5.0
7 Reviews
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About ClickUp

ClickUp is a comprehensive productivity platform designed to manage any type of work. It offers a wide range of features and services including Projects, Dashboards, AI Forms, Sprints, Docs, Time tracking, Chat, and Whiteboards. These tools are designed to supercharge productivity, streamline work, and improve collaboration.

ClickUp also provides Automations, Forms, Task Templates, and Custom Fields to automate work and streamline business processes. It integrates with over 200 software tools, including GitHub, Figma, Sentry, Slack, and more, bringing your entire tech stack together.

In addition to these, ClickUp offers a product management platform that includes Docs, Roadmaps, Goals, DevOps integrations, workflow automation, issue tracking, and sprint management. This platform is designed to simplify product management and ship products faster.

ClickUp's mission is to make the world more productive by providing one app to replace them all - Tasks, Docs, Goals, and Chat. It is trusted by over 2+ million teams worldwide.

ClickUp Pros & Cons

Pros of ClickUp:

  • Versatile and Customizable: ClickUp offers a wide range of features and customization options, making it suitable for various business needs.
  • Effective Task Management: It provides tools for task management, including Gantt Charts, Kanban boards, and automated workflows.
  • Collaboration Features: ClickUp includes real-time collaboration tools like document editors and Chat views, facilitating seamless team communication.
  • User-Friendly Interface: Despite initial complexity, the platform has an intuitive interface that can be customized to fit specific needs.
  • Affordable Pricing: ClickUp offers flexible pricing plans, including a free plan with unlimited tasks and integrations.
  • Integration Capabilities: It integrates well with other tools like Slack, Google Drive, and Trello, enhancing workflow management.

Cons of ClickUp:

  • Complexity: The numerous features and customization options can be overwhelming for new users, making it difficult to navigate.
  • Occasional Technical Issues: Some users have reported slow loading times and occasional technical glitches.
  • Limited Accessibility: The platform is not very accessible for employees with disabilities, lacking compatibility with screen readers and keyboard shortcuts.
  • Notification Overload: The platform can send a high volume of notifications, which may be overwhelming if not managed properly.
  • Limited 24/7 Support: ClickUp does not offer 24/7 live support, which might be a drawback for some users.

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ClickUp Customer Reviews (7)

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ClickUp Customer’s Q&A

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ClickUp Features and Benefits

Key Features of ClickUp:

  1. Customizable Tasks: Over 35 ClickApps to tailor task management for any work need, including task automations, Sprint Points, and Custom Fields.
  2. Multiple Views: Offers 15+ views such as list, board, Gantt, and calendar, allowing users to tackle work from any angle.
  3. Real-Time Collaboration: Features like real-time chat, whiteboards, comments, and proofing enhance team collaboration.
  4. In-App Video Recording: Unique feature for recording videos within the app.
  5. Automations: Over 50 actions, triggers, and conditions to automate routine work and processes.
  6. Templates: Hundreds of templates for team use cases, views, tasks, checklists, and docs.
  7. Integrations: Integrates with over 1,000 tools, including calendars, messaging apps, and cloud storage.
  8. Dashboards: Real-time reporting and customizable dashboards for tracking project progress and managing resources.
  9. Docs: Collaborative document creation and sharing with rich editing features.
  10. Hierarchy Structure: Organizes teams and projects into Spaces, Folders, and Lists for a clear visual hierarchy.

Benefits of ClickUp:

  1. Versatility: Suitable for individuals, small teams, and large organizations.
  2. Efficiency: Automations and templates save time and streamline workflows.
  3. Customization: Highly customizable to fit various project management needs.
  4. Collaboration: Enhances team communication and collaboration with real-time features.
  5. Comprehensive Free Plan: Offers a robust free plan with essential features for project management.
  6. Constant Improvement: Regularly releases new customer-requested features, ensuring the platform evolves based on user feedback.
  7. All-in-One Platform: Combines task management, time tracking, document organization, and collaboration tools in one place.

ClickUp Pricing

ClickUp offers several pricing plans, including a Free Forever plan and several paid plans:

  • Free Forever: This plan is ideal for individuals and small businesses. It includes unlimited tasks, custom views, collaborative docs, real-time chat, in-app video recording, and 24/7 customer support. However, it has limitations such as 5 Spaces, 100 MB of storage, 100 lists and folders per space, and restricted use of advanced features.

  • Unlimited: This plan costs $7/user/month when billed annually and $10/user/month when billed monthly. It includes unlimited Spaces and file storage, unlimited Gantt charts, custom fields, dashboards, and integrations, guest permissions, goals, portfolios, email in ClickUp, and live chat support.

  • Business: This plan costs $12/user/month when billed annually and $19/user/month when billed monthly. It includes advanced features like timelines, workload management, and granular time tracking.

  • Business Plus: This plan costs $19/user/month when billed annually and $29/user/month when billed monthly. It adds team sharing, custom permissions, and increased automation and API limits.

  • Enterprise: This plan is custom-priced and includes HIPAA compliance, single sign-on, dedicated success manager, and other enterprise-grade features.

About clickup.com Payment Method?

ClickUp accepts the following debit and credit cards for payment: Visa, Mastercard, Maestro, American Express, and Discover. Unfortunately, they do not process prepaid debit cards or PayPal at this time. You can change your payment method, add a card, remove a card, or set a default payment method in your Workspace settings on the Billing page. Please note that you must be an owner or admin to manage billing or discuss billing information with Customer Support. If you have questions about your billing contract, you can reach out to the Account Executive that you worked with or sales@clickup.com. If you don't have a contract, please contact Support by clicking the chat bubble icon in the lower-right corner of your screen.

ClickUp FAQs

FAQ

ClickUp Alternatives

Here are the top 10 ClickUp alternatives based on the provided sources:

  1. Celoxis: Known for its enterprise-level features and robust project management capabilities.
  2. Wrike: Offers flexibility and extensive integration capabilities, suitable for teams of all sizes.
  3. Monday.com: A visual and user-friendly platform that helps teams organize and manage projects effectively.
  4. Asana: Known for its simplicity and powerful task management capabilities, ideal for small to medium-sized businesses.
  5. Smartsheet: A spreadsheet-inspired project management tool that offers advanced Gantt charts and automation features.
  6. Trello: A popular Kanban-style project management tool that is easy to use and highly customizable.
  7. Jira: A powerful tool for agile project management and issue-tracking, particularly useful for IT and software development teams.
  8. Basecamp: A comprehensive team collaboration and project management tool that prioritizes ease of use and simplicity.
  9. Airtable: A highly customizable data management platform that combines spreadsheets with centralized databases.
  10. Notion: A versatile platform that helps with collaborative note-taking and creating a knowledge base, suitable for various project management needs.

These alternatives offer a range of features and functionalities to cater to different business needs and preferences.

FAQ

Who can manage billing?

Only owners or admins are allowed to manage billing or discuss billing information with Customer Support. If there are questions about the billing contract, the best approach is to reach out to the Account Executive that you worked with or send an email to sales@clickup.com.
FAQ

Who can access Workspace settings?

Access to these settings, including security and permissions, is limited to owners or admins.
FAQ

Can I upgrade individual accounts in my Workspace?

Plans are applied to an entire Workspace, and all members in a Workspace have access to the same features.
FAQ

Is it possible to transfer a paid plan to another Workspace?

Unfortunately, plans are not transferrable. Each Workspace must be upgraded separately.
FAQ

What happens when a person is removed from my Workspace?

Their seat remains open. If there is an open seat, it can be filled by adding a new member or converting a guest to a member for no charge.
FAQ

How many guests are included in paid plans?

All paid plans include unlimited view-only guest seats. Limited numbers of permission-controlled guests can also be added on all paid plans.
FAQ

What is ClickUp's refund policy?

A 30-day satisfaction guarantee is offered for all paid plans. A refund will be applied as long as the account does not reflect a prorated credit at any time during the billing cycle.
FAQ

How do I sign up for ClickUp?

To sign up for ClickUp, you need to visit the ClickUp website and click on the sign up option. You will be asked to enter your email address. After entering your email, you will receive an email confirmation. Once you've verified the code sent to your email, you will be able to log in to ClickUp. If you're a new user, you can also sign up for ClickUp using the Single Sign-On (SSO) link. After signing up this way, you must still link your ClickUp and SSO accounts. Existing users can manually link their ClickUp & SSO accounts by clicking their account avatar and selecting My Settings. Please note that these steps may vary slightly depending on your device and current updates to the ClickUp platform.

FAQ

clickup.com Return Policy?

ClickUp offers a 30-day satisfaction guarantee for new customers, including any add-ons purchased as part of your paid plan. You can request a full refund within 30 days of purchasing your first paid plan subscription. After 30 days, they will not be able to offer a refund. If you aren't satisfied for any reason, simply contact them within 30 days, and they'll be happy to issue a full refund. However, they reserve the right to revoke refund privileges (on an individual basis) if they determine abuse of this policy has occurred. As for the shipping policy, no specific information was found.

FAQ

About clickup.com Prices and Cost?

ClickUp offers several plans, each with different features and costs. The Free Forever plan is best for personal use and provides an industry-leading number of features. The Unlimited plan, best for small teams, unlocks unlimited storage and costs $5 per member per month if paid annually, and $9 if paid monthly. The Business plan is best for mid-sized teams and includes more guest seats. It costs $9 per member per month if paid annually, and $19 if paid monthly. The Business Plus plan is best for multiple teams and includes custom permissions and priority support. It costs $19 per member per month if paid annually, and $29 if paid monthly. The Enterprise plan is best for many large teams and unlocks advanced permissions, unlimited custom roles, and SSO. The price for the Enterprise plan is not published online. Charges for members, admins, and permission-controlled guests depend on your plan type. Certain features have usage limits depending on your plan. Automations usage limits reset on the first of every month. You can also purchase Automations add-ons on any paid plan. Unlimited Plan Workspaces get one free email account with unlimited use. Business Plan Workspaces and above get two free email accounts, including signatures and email templates. You can also add more email accounts to your Workspace by purchasing add-ons. The cost per email account is $24/year or $2/member.

FAQ

About clickup.com Popular Products and Services?

ClickUp is a project management software designed to help individuals, small teams, and companies plan projects, allocate, and track tasks. It combines collaboration tools, project-tracking tools, reporting dashboards, workflow creations, and document organization to create an all-in-one productivity platform.

The platform includes tasks, document storage, chats, goals, whiteboards, automation, dashboards, and more. It offers a unique Hierarchy that helps you create the perfect structure that scales with your needs. The Everything view makes it easy to find anything you're looking for, no matter where it lives in the Hierarchy.

Teams and departments can be organized into Spaces, big projects or initiatives into Folders, and tasks into Lists for a clear visual hierarchy of all your work. Tasks can be customized with 35+ ClickApps for any work need. Complex projects can be simplified by breaking them down into levels of subtasks and creating checklists within tasks to track anything from multi-step workflows to simple to-do lists.

ClickUp integrates with over 1,000 of your favorite tools, allowing you to sync your team calendars, messaging apps, cloud storage, and more to keep all of your tools in one place. It also offers powerful collaboration features that make it easy to work together on any type of project.

In addition, ClickUp provides real-time reporting features that help set goals, track progress, and manage resources more effectively. It also offers professional services for premium support and hands-on help from their Professional Services Team.

FAQ

What are some alternatives to ClickUp?

Here are some alternatives to ClickUp:

  1. Monday.Com: Best for comprehensive project management.
  2. Jira Service Management: Best for Agile software development teams.
  3. Confluence: Best for team collaboration and knowledge management.
  4. Teamwork: Best for remote teams.
  5. Asana: Best for workflow management and flexibility.
  6. Trello: Best for ease of use.

Each of these tools has its own strengths and may be better suited to different types of teams and projects. It's important to consider your specific needs when choosing a project management tool..

FAQ

Can I use ClickUp for personal projects?

Yes, you can use ClickUp for personal projects. It is a versatile project management tool that can be used for a variety of purposes, including personal productivity. You can organize your workspace, create spaces, lists, and tasks within a workspace, customize statuses, views, and click apps for your needs, and add integrations, time tracking, and calendar to your workspace. You can also create separate workspaces for different projects. ClickUp's hierarchy gives you the ability to organize your workspace for personal productivity. You can use checklists to organize processes using simple to-do lists from directly within tasks. Notepad makes it easy to keep track of ideas and convert them to tasks later. So, whether you're a freelancer or just want to meet personal goals, there are plenty of tools within the platform to make your project management routine more efficient.

FAQ

What is ClickUp?

ClickUp is an all-in-one productivity platform designed to bring teams together, facilitate brainstorming, planning, and collaboration on a wide range of tasks. It was initially created as an internal tool to address the issue of productivity being broken due to the use of too many separate tools and ecosystems. The mission of ClickUp is to make the world more productive by having all work live in ClickUp, aiming to give back at least 20% of time to dedicate to other things. It offers a single platform for any type of work, aiming to replace all other apps. It provides tools and resources required to organize work, manage projects, and collaborate with other members of your space. It also includes features for effective communication, alerts, assigning tasks, reporting statuses, and setting the view grid. The platform is suitable for all types of businesses and team sizes across various industries looking to collaborate on the cloud.

FAQ

What are the add-ons available on ClickUp?

ClickUp offers a variety of add-ons and integrations to enhance productivity. Some of the key add-ons include the ClickUp Chrome Extension, which allows for task creation, time tracking, taking screenshots, attaching emails, and saving notes. ClickUp also integrates with over 1,000+ tools, bringing all your work into one place. Some of the top integrations include Marker.io for website feedback and bug reports, Toggl Track and TimeCamp for time tracking and task management, Loom for video recording and async communication, and Zoom for setting up project-specific video meetings. Please note that the availability of these add-ons may vary and it's best to check the official ClickUp website or relevant app stores for the most current information.

FAQ

What is the pricing of ClickUp?

ClickUp offers several plans with different pricing. The Free Forever plan is best for personal use and provides an industry-leading number of features. The Unlimited plan is best for small teams and unlocks unlimited storage. It starts at $7 per user, per month when billed annually. The Business plan is best for mid-sized teams and includes more guest seats. It costs $12 per user, per month when paid annually. The Business Plus plan is best for multiple teams and includes custom permissions and priority support. It costs $19 per member per month if paid annually. The Enterprise plan is best for many large teams and unlocks advanced permissions, unlimited custom roles, and SSO. The pricing for this plan is not specified. Please note that these prices are as of the latest update and may vary. For the most accurate and up-to-date information, please visit the official ClickUp website.

FAQ

Can I use ClickUp for personal tasks?

Yes, you can use ClickUp for personal tasks. It's not just for large teams. Whether you're a freelancer or just want to meet personal goals, there are plenty of tools within the platform to make your project management routine more efficient. You can organize your workspace for personal productivity using ClickUp's Hierarchy. You can create a single Space to manage your personal productivity and within your personal productivity Space, you can create Folders like Personal Life Management, Projects, and Monthly Goals. You can also create Lists within your personal productivity like Growth Goals, Groceries List, Contacts, and Meal Prep Planning. ClickUp also provides different Views like List view and Calendar view to make your workflow more efficient. You can use Checklists for personal productivity to hold yourself accountable. There's also a Notepad feature to keep track of ideas and convert them to tasks later. So, ClickUp can be a very useful tool for managing personal tasks.

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